Long-Term Care Worker Experience during the Pandemic: Explorations in Visual Storytelling

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  • The Coronavirus Disease of 2019 (COVID-19) drastically impacted the nature of work within Ontario's long-term care (LTC) homes as regulatory bodies moved to protect LTC residents through protocols designed to reduce the risk of transmission. This research aims to reveal a view of these impacts from the perspective of employees working in LTC homes. The study utilized a work experience questionnaire and a series of semi-structured interviews to generate both quantitative and qualitative data to pair with existing recommendations within the sector. As a part of the research process, I combined perspectives and expertise from the discipline of journalism with design research practices to explore and reflect on the use of visual storytelling within the field of design. The result of this exploration in storytelling is a prototypical information architecture and visualization that attempts to combine quantitative and qualitative research data in an honest, engaging, and accessible way.

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  • Copyright © 2022 the author(s). Theses may be used for non-commercial research, educational, or related academic purposes only. Such uses include personal study, research, scholarship, and teaching. Theses may only be shared by linking to Carleton University Institutional Repository and no part may be used without proper attribution to the author. No part may be used for commercial purposes directly or indirectly via a for-profit platform; no adaptation or derivative works are permitted without consent from the copyright owner.
Date Created
  • 2022


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