Intergenerational User Experience with Digital Memorial Artefacts

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Resource Type
  • This study investigates the generation gap in the modernized mourning ritual involving communicational technology such as SNSs. Current mourning ritual has evolved using technology as a medium, but research in improving the young and old's user experience in the field of thanatosensitivity is limited. Diary study and semi-structured interviews were conducted to find design considerations that can be suggested to improve the user's digital interaction between the young and old generations. Four major design considerations were found: familiarity, continuing bond, flexibility, and affective-cognitive experience. Although there are differences between these two generations, desire for continuing bond and leaving a life experience legacy are the same. Flexibility in design is desired, particularly in terms of portability and connecting globally. Lastly, affective-cognitive experience stems from the sensorial connection seen in both generations. Keywords: Death, Design, Memorial Artefacts, Thanatosensitivity, Generation Gap, User Experience

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  • Copyright © 2021 the author(s). Theses may be used for non-commercial research, educational, or related academic purposes only. Such uses include personal study, research, scholarship, and teaching. Theses may only be shared by linking to Carleton University Institutional Repository and no part may be used without proper attribution to the author. No part may be used for commercial purposes directly or indirectly via a for-profit platform; no adaptation or derivative works are permitted without consent from the copyright owner.
Date Created
  • 2021


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