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61. Income Trusts and Growth : Empirical Evidence

Resource Type:: Article
Creator:: Sun, Chengye
Abstract:: This paper provides empirical evidence on the growth, financing activity, and operating performance of Canadian business income trusts. We find that business income trusts are growing in terms of total assets and sales revenues. They frequently acquire other businesses in post-IPO period. We also find that income trusts are likely to issue third-party debt to finance acquisitions. Median operating return on total assets decreases after an business income trust IPO, indicating an operating performance inferior to that in pre-lPO years.
Date Created:: 2007-04-01

62. A Markovian Simulation-based Model for Predicting the Breakage Factor in Loyalty Programs Industry

Resource Type:: Article
Creator:: Nsakanda, Aaron
Abstract:: One problem faced by a profit center loyalty reward program firm is that of determining the percentage of the points (the so called "breakage factor or "breakage rate" in loyalty programs industry) accumulated each year that end up not ever being redeemed by members, and that should therefore, be recognized as revenue in the establishment of the periodical financial statements. A higher breakage rate will contribute to increase the net income and profitability on the financial statements. This in turn would offer a competitive advantage to a firm in attracting and pricing new third party partners, developing company strategic plans, and managing the overall yearly reward capacity. In this paper, we propose a quantitative methodology for determining the breakage rate in Loyalty Reward Programs (LRP). The proposed methodology is a simulation-based approach in which the accumulation and redemption of "points" is modeled as a stochastic process. An application of the approach to a real-life context is discussed.
Date Created:: 2007-11-01

63. Putting the Romance Back in Teams: Is Trust the Key to Unlock Knowledge Sharing?

Resource Type:: Article
Creator:: Tuer, Frances L.
Abstract:: One reason teams are seen to be a high-performance work practice (HPWP) is that the diversity of team member knowledge, skills and abilities, known as cognitive resource diversity supposedly brings new perspectives, information, ideas and resources to the solution of problems and the exploration and exploitation of opportunities. However, to date the performance of heterogeneous teams has been disappointing with the most common finding being increased conflict. Based on social identity and social exchange theories and building onto Mayer, Davis & Schoorman's (1995) classic integrative model of trust, this paper proposes that trust is a critical mediator in the relationship between cognitive resource diversity and within-team knowledge sharing.
Date Created:: 2007-04-01

64. The Strategic Dimensions of Information Systems Capability: An Evolutionary and Resource-based View

Resource Type:: Article
Creator:: Sangwan, Hemant, Yu, Ma, and Nitin, Mehta
Abstract:: The paper addresses important issues regarding how consumers' purchase decisions in a product category are influenced by market mix variables in other categories. We propose a structural analysis of multi-category purchase decisions, where we simultaneously model and estimate consumers' purchase incidence, brand choice and quantity choice decisions across multiple product categories. Addtionally, we study the role played by umbrella brands in influencing the decision made by consumers. We propose a structural model where all the three decisions are derived from the consumer's global utility maximization. Such structural analysis is important from the perspective of (i) a retailer whose objective is to maximize profits over all product categories, and (ii) a manufacturer whose objective is to maximize profits over its entire product line. Our analysis highlights the importance of studying consumers' purchase decisions in a multi-category context which can not be addressed by studying each category in seclusion.
Date Created:: 2007-04-01

65. What Are the Pay Equity Implications of Expatriate Compensation?

Resource Type:: Article
Creator:: Skowronski, Mark
Abstract:: Identification of effective and cost-efficient compensation practices for recruiting and retaining expatriate employees is becoming increasingly important in today's global labor market. This paper proposes a study to investigate perceptions of fair compensation for expatriate employment using the tenets of equity theory. Participants will specify an "equitable" monetary bonus for hypothetical overseas assignments of different lengths and locations. Relying on Konopaske's and Werner's (2002) propositions, the author predicts the following: 1) Short-term overseas assignments will require a larger "foreign service premium" (monetary bonus) than domestic relocation, 2) Long-term expatriate assignments will require a larger premium than short-term or domestic relocation, and 3) Relocation to a developing country will require a larger premium than relocation to an advanced industrialized nation or to a domestic location. A methodology and data analysis strategy are described.
Date Created:: 2007-04-01

66. The Positive Effects of Incivility in the Context of the Armed Forces: Exploring Work Context as a Moderator of Incivility

Resource Type:: Article
Creator:: Rostis, Adam
Abstract:: In the typology of harassment and aggression in the workplace, workplace incivility is situated as a non-aggressive, low intensity form of deviant behaviour with an uncertain intent to cause harm. The importance of incivility to organizational theory and human resource management is that it may have a negative effect on organizational outcomes and more importantly it may be a precursor for more overt forms of workplace violence. Two potential influences on the effects of incivility are personality and workplace context; the latter of these two has not been sufficiently explored in the literature. This paper will take one step towards addressing this gap by examining the ways in which incivility is moderated in the context of military organizations. The result of this contextual examination of incivility will be a proposal that incivility may have a positive effect through the development of coping strategies for stressful situations encountered by armed forces.
Date Created:: 2007-04-01

67. Involuntary Downsizing: The Impact of a Labour Shortage

Resource Type:: Article
Creator:: Pyper, Rhonda L.
Abstract:: Labour shortages are imminent in a variety of different industries, particularly those that require high levels of skills. Organizations will need to plan for these shortages as many of the solutions will have fairly long lead times before an impact is felt. One area from which short-term gains may be achieved is the reduction of voluntary turnover, particularly the loss of productive employees. An area with potential for longer-term success in combating the labour shortage is in restructuring. Through restructuring, organizations can redesign the work processes so that when employees do leave, the position will have to be reworked and a replacement may not be needed. The organization will be shrinking in headcount, but it will remain as productive as it was before downsizing due to efficiencies gained; it will have successfully navigated "involuntary downsizing". The purpose of this paper is to develop the concept of involuntary downsizing" by expanding the definition of downsizing to include situations in which organizations are competing in diminishing labour markets. Similar to the current concept of downsizing, organizations will need to accomplish more, with fewer resources; however, the cause of the downsizing and the solutions that are available will be different.
Date Created:: 2007-04-01

68. Code of Ethics: A Conceptual Model and Preliminary Results

Resource Type:: Article
Creator:: Pawliw, Pierre
Abstract:: Academic research into codes of ethics has given us valuable information on the subject but has failed to provide an all-encompassing understanding of the contents of actual codes. This paper looks at what is presently known about this subject, presents a conceptual model that integrates the different elements that go into a code of ethics, describes the dynamics that explains why each company's code of ethics has a distinct content, and presents preliminary results obtained after having analyzed a cross-section of the code of ethics of member companies of the Ethics and Compliance Officer Association.
Date Created:: 2007-04-01

69. How May I Help You? Conceptualizing the Benefits of High Performance Work Practices on Emotional Labour Pressures in the Hospitality Industry

Resource Type:: Article
Creator:: Murray, William
Abstract:: The hospitality industry relies on front-line staff members to provide high quality service experiences to encourage repeat business. Unlike the manufacturing industry that separates the production of goods from the delivery to customers, professionals in the hospitality industry realize that customers evaluate their "product" through perceived service quality levels (Ottenbacher & Howley, 2005). Although types of service may differ, industry operators and researchers agree that both customer satisfaction and service quality are critical prerequisites for customer retention (Cronin & Taylor, 1992). Consistent service quality demands a workforce with strong emotional display management skills; however, displays of unfelt feelings, or "acting", can create intense emotional strain for service providers. This paper will examine the emotional labour pressures experienced by service workers and outline theoretical mitigating influences provided by high performance work practices (HPWP). Links will be drawn between decreased employee turnover, increased customer satisfaction and customer retention.
Date Created:: 2007-04-01

70. How Does the Stage of a Contract Affect Performance: Evidence from Professional Basketball

Resource Type:: Article
Creator:: Mirowska, Agata
Abstract:: This study uses theories of motivation to analyze how performance changes over the life of a contract. Utilizing performance data for professional basketball players in the NBA for three seasons, the results show that performance does change over the life of a contract. Factors affecting how much control a player has over his performance are found to be important in how the players' performance changes as the contract completion nears.
Date Created:: 2007-04-01

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61. Income Trusts and Growth : Empirical Evidence

62. A Markovian Simulation-based Model for Predicting the Breakage Factor in Loyalty Programs Industry

63. Putting the Romance Back in Teams: Is Trust the Key to Unlock Knowledge Sharing?

64. The Strategic Dimensions of Information Systems Capability: An Evolutionary and Resource-based View

65. What Are the Pay Equity Implications of Expatriate Compensation?

66. The Positive Effects of Incivility in the Context of the Armed Forces: Exploring Work Context as a Moderator of Incivility

67. Involuntary Downsizing: The Impact of a Labour Shortage

68. Code of Ethics: A Conceptual Model and Preliminary Results

69. How May I Help You? Conceptualizing the Benefits of High Performance Work Practices on Emotional Labour Pressures in the Hospitality Industry

70. How Does the Stage of a Contract Affect Performance: Evidence from Professional Basketball

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61. Income Trusts and Growth : Empirical Evidence

62. A Markovian Simulation-based Model for Predicting the Breakage Factor in Loyalty Programs Industry

63. Putting the Romance Back in Teams: Is Trust the Key to Unlock Knowledge Sharing?

64. The Strategic Dimensions of Information Systems Capability: An Evolutionary and Resource-based View

65. What Are the Pay Equity Implications of Expatriate Compensation?

66. The Positive Effects of Incivility in the Context of the Armed Forces: Exploring Work Context as a Moderator of Incivility

67. Involuntary Downsizing: The Impact of a Labour Shortage

68. Code of Ethics: A Conceptual Model and Preliminary Results

69. How May I Help You? Conceptualizing the Benefits of High Performance Work Practices on Emotional Labour Pressures in the Hospitality Industry

70. How Does the Stage of a Contract Affect Performance: Evidence from Professional Basketball

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