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  • Organizational Characteristics of B2B Adopters in the Canadian Manufacturing Sector

    Resource Type:
    Article
    Creator:
    Kumar, Vinod D., Fuksa, Michael, and Kumar, Uma
    Abstract:
    This paper presents selected preliminary results from a study of B2B e-commerce adoption by Canadian manufacturing firms. The goal of the broad research project IS to describe the behaviour of Canadian manufacturers with respect to adoption of B2B technologies and to identify factors which distinguish adopters from non-adopters of B2B. The study focuses on the organizational characteristics of adopters of B2B e-commerce technologies and attempts to outline the features which differentiate them from non-adopters. Preliminary analysis shows the existence of three distinct B2B adopter types: non-adopters, partial-adopters and full-adopters. Leadership related variables appear to be the most important determinants of adoption.
    Date Created:
    2007-11-01

  • Implementation of Quality Management Practice in E-Commerce

    Resource Type:
    Article
    Creator:
    Shareef, Mahmud Akhter, Kumar, Vinod D., and Kumar, Uma
    Abstract:
    Implementation of quality management practice in E-Commerce (EC) is a relatively new challenging area to researchers and managers. Proliferation of EC provides an opportunity to quality management gurus to reshape quality dimensions suitable for real sustainability, expansion, and success of EC. Based on the underpinning principles of Total Quality Management (TQM) and quality management practice this paper focuses on the quality dimensions required for launching a successful EC as the competitive edge in gaining market leadership. This article postulates a model to integrate quality management in EC.
    Date Created:
    2007-11-01

  • Measures of Identity Fraud

    Resource Type:
    Article
    Creator:
    Kumar, Vinod D., Movahedi, Bahar, Lavassani, Kayvan, and Kumar, Uma
    Abstract:
    Identity fraud (IDF) is the fastest growing white-collar crime in many countries and specifically in developed countries. IDF is not a new phenomenal in human societies; the history of IDF can be traced back to hundreds of years ago. What has made it the center of attention in the past few years is the acceleration in the frequency and the impacts of IDF to individuals and businesses. One of the preliminary steps in managing IDF as a global phenomenon is to understand the scope of the problem and measure its different aspects. By realizing the importance of developing measurement systems in this area, and the recognition of a gap in this area of research, this study presents the previous approaches in developing IDF measurement systems, and uses them as benchmarks for developing and proposing a comprehensive measurement system for assessing IDF.
    Date Created:
    2007-11-01

  • Collaboration in Combating Identity Fraud

    Resource Type:
    Article
    Creator:
    de Grosbois, Danuta, Kumar, Uma, and Kumar, Vinod D.
    Abstract:
    The problem of identity theft is complex, spans the boundaries of many organizations, companies and countries, and affects numerous entities in different ways at different times. However, given the nature of the problem, it is extremely difficult and costly for an individual or an organization to fight it on its own. An increasing number of practitioners and researchers have started to indicate that the success of identity theft management relies on joint efforts of different stakeholders. Collaboration, generally defined as 'working together to some end' is believed to have the potential of delivering numerous benefits to its participants when properly executed. This paper discusses different aspects of collaboration efforts undertaken by organizations in order to fight identity theft.
    Date Created:
    2007-11-01